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Privacy Policy

This Privacy Policy document discloses how MetaSystems Hard & Software GmbH (“MetaSystems”) collects, protects, uses and shares personal information gathered about visitors of the MetaSystems website “metasystems-international.com”, all other websites owned by MetaSystems or other systems and processes under MetaSystems’ control. Please note that MetaSystems websites may contain links to third-party websites which are not covered by this Privacy Policy.

It is our intent to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Privacy Shield guidelines of the U.S. Department of Commerce.

We expressly declare that the data transmission on the Internet (e.g. communication by email) can have security gaps. A seamless protection of data against access by third parties is not possible and is not guaranteed by MetaSystems.

By using this site, our visitors explicitly agree and acknowledge to the collection, processing and storage of personal data as set below.

Which Information Is Collected By MetaSystems

The use of our website is usually possible without providing personal information. Insofar as personal data are collected on our website (e.g. name, address or email addresses), then this will be on a preferably voluntary basis.

During the visit of the MetaSystems website the following information may be collected: email address, name, country, phone number, IP address, and the history of visited pages.

Cookies

Additionally this website may also store information using so-called “Cookies” (cookies are plain text files which our website generates and locally stores on the visitor’s device. Cookies may be accessed and read during future visits of the MetaSystems website). To obtain your consent to the storage of certain cookies on your device and data protection legislation compliant documentation of the former this website uses the "Klaro! Consent Manager". Klaro! uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of such cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

In the interest of a uniform and attractive presentation of our online services the usage of this website requires the setting of one cookie. The data stored are used to save settings/preferences concerning the language selection and the country of residence.

It is possible to delete cookies that are already stored on a device. Instructions for the respective file management software may help to locate single cookie file(s) or the directory where cookies are stored. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting the MetaSystems cookies, or by rejecting cookies certain areas or features of the MetaSystems website may not be accessible.

Server Log Files

The operator of the site, respectively the provider assigned with the hosting of the site, automatically collects and stores information transferred to the server from the internet browser and/or other software utilized. These information are: browser / browser version, operating system, referrer URL and time of server inquiry.

These data cannot be matched with particular individuals. The data will not be merged with any other sources. In so far as we substantiate solid indications of a violation we reserve the right to check these data at any time.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereafter: Google). Google Analytics uses "Cookies" (see above for more information). On behalf of the operator of this website, Google will use this information to evaluate your visit to this website, compile reports on website activity and provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics will not be merged with other Google data. The information gained by Google Analytics regarding your use of this website (including your IP Address) is transferred to Google's servers, which may be operated in countries outside the Member States of the European Union and, if applicable, outside of the parties to the Agreement on the European Economic Area. You can prevent the storage of Google cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website.

IP anonymization

This website uses a Google Analytics tracking code, which has been extended by the operator gat._anonymizeIp();, to allow only an anonymous collection of IP addresses (so-called IP masking). By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google prior to transmission.

Browser Plugin

In addition, you can prevent the collection of the data generated by the Google cookie and date related to your use of the website (including your IP address) as well as the processing of this data by Google, by using the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Objecting to the Collection of Data

You can prevent the collection of your data trough Google Analytics by clicking the following link. This will set an opt-out cookie, which prevents the collection of your data on future visits to our website: Disable Google Analytics

The Google Analytics security and privacy policies can be found at http://www.google.com/intl/en/analytics/learn/privacy.html

Contract Data Processing

We have concluded an agreement on contract data processing with Google and fully implement the strict requirements stipulated by the German data protection authorities when using Google Analytics.

Google Adwords Conversion Tracking

We use the Google Adwords offer to draw attention to our offers with the help of advertising materials (Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. We want to show you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

These advertising media are delivered by Google via "Ad Servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords stores a cookie on your computer. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.

These cookies enable Google to recognise your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not expired, Google and the customer can recognise that the user has clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. We do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognise which of the advertising measures used are particularly effective. We do not receive any further data regarding the use of advertising material; in particular, we cannot identify users based on this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We do not have any influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating AdWords Conversion, Google receives information that you have accessed the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

You can prevent participation in this tracking process in various ways:

a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers;

b) by disabling cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain googleadservices.com, whereby this setting is deleted when you delete your cookies;

c) by disabling interest-based ads from providers that are part of the "About Ads" self-regulation campaign via the link aboutads.info/choices, whereby this setting is deleted when you delete your cookies;

d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome via the link google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.

The legal basis for the processing of your data is Art. 6 Para. 1 (1) (f) GDPR. Further information regarding data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy. Google is subject to the EU-US Privacy Shield.

Google Remarketing

As well as Adwords Conversion we also use the Google Remarketing application. This is a process we would like to use to contact you again. This application allows you to see our advertisements after visiting our website when you continue to use the Internet. This is done by means of cookies stored in your browser, which are used to record and evaluate your usage behaviour when Google visits various websites. This way Google can determine your previous visit to our website. According to Google's own statements, Google does not merge the data collected in the context of remarketing with your personal data, which may be stored by Google. According to Google, pseudonymisation is used for remarketing in particular.

How Does MetaSystems Use Personal Information

MetaSystems uses the collected personal information to process visitor’s requests, to assess trends in the use of this website, to develop content and functionality that helps us serve the needs of MetaSystems’ customers, and to improve the service and products MetaSystems provides.

Personal information may be transferred across national boundaries and stored and processed in any of the countries in which MetaSystems maintains offices, including the United States. We also may share personal information with partners who assist us in providing our services, who are carrying out our customers’ account needs, or who are providing our website visitors with information about services that MetaSystems believes may be of interest to them. If we transfer personally identifiable information to a third-party that is acting as our agent, the third party will be required to protect the confidentiality of that information. As we continue to develop our business, we might sell or buy businesses or assets, or MetaSystems might be acquired by another company. In any of those circumstances, personal information which is stored in our databases may be included among the transferred assets.

Any personal information collected about EU visitors via our websites is processed in the United States by MetaSystems or by a third party acting on our behalf. When you provide personal information to MetaSystems, you consent to the processing of your information in the United States. Our websites are hosted in the United States.

Facebook and Other Platforms

Facebook

On the basis of Art. 6 GDPR, we receive so-called insight data from Facebook. These include statistical data of different categories such as total page views, likes, page activity, post interactions, video views, post coverage, comments, shared content, responses. We use this data to make our contributions on the site more attractive, to publish information in a more targeted manner or to find the right time for publication. Information on asserting your data subject rights can be found on the information page for Insights Data. According to Art. 26 GDPR, there is a shared responsibility between Facebook and us through the operation of the fan page, which is governed by the Facebook Page Controller Addendum.

Other Platforms

Our website links to the website/services of the Instagram, LinkedIn and Twitter without direct integration. Nevertheless, we point out that we have not been informed about the data transmitted or used by these companies.

Plugins and Tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

You can prevent this by disabling YouTube in the Klaro! Consent Manager (see above) or logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

You can prevent this service by disabling Google Maps in the Klaro! Consent Manager (see above).

External Scripts for Styling Purposes

This website uses scripts for styling purposes. These are: Bootstrap, jQuery, Lightbox and Font Awesome. Loading these scripts is required in the interest of a uniform and attractive presentation of our online services.

Newsletter

If you wish to receive the newsletter offered on the website, we need you to provide a valid email address plus information allowing us to check that you are the owner of the email address provided or that the owner of the email address is in agreement with the receipt of the newsletter. Further data will not be required. You can revoke at any time your permission to store data, the email address and its use for sending the newsletter.

The complete broadcast and tracking of our Newsletter is undertaken by „MailChimp“, the marketing automation platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. We have concluded an agreement on contract data processing with MailChimp. The MailChimp security and privacy policies can be found at https://mailchimp.com/legal/privacy/

Hosting and Content Delivery Networks (CDN)

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our host will only process your data to the extent necessary to fulfill its performance obligations.

In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.

SSL Encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as a site operator. An encrypted connection indicates that the browser's address line changes from "http: //" to "https: //" and on the lock icon in your browser line. If the SSL encryption is activated, the data you transfer to us cannot be read by third parties.

Access To, Deletion of Personal Information

You will have the opportunity to opt out of receiving communications from us when we first request your information. Also, in our email communications you will find instructions for unsubscribing.

You have the right for free information about your stored data, and the right to correct, block or delete this data. Your data will be deleted, if not contrary to legal regulations. You can revoke any permission given to us to use your personal data at any time. Information, deletion and correction requests for your data and any suggestions you may send at any time to [email protected], or by sending a written request to the contact information provided below. To honor your request, we will need the exact information you want removed and information sufficient for us to identify the type of communication you received from us.

MetaSystems Hard & Software GmbH
Robert-Bosch-Str. 6
68804 Altlussheim
Germany

Changes To This Policy

We reserve the right to make changes to this Privacy Policy at any time. Please check this Privacy Policy when you use our web site to ensure that you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date of the last update.

Last updated: September 2020

Sources: e-recht24.de, gdd.de, drschwenke.de